Privacy Policy

Last updated: January 6, 2026

1. Information We Collect

Account Information

  • Name and email address
  • Payment information (processed by Stripe)
  • Brokerage API credentials (encrypted)

Usage Information

  • Trading activity and performance metrics
  • Settings and preferences
  • Login history and device information

2. How We Use Your Information

  • To provide and improve the Service
  • To execute trades on your behalf
  • To send important service notifications
  • To process payments
  • To provide customer support
  • To analyze and improve our ML models (aggregated, anonymized data only)

3. Data Security

We take security seriously:

  • API credentials are encrypted using industry-standard encryption
  • All data transmission uses HTTPS/TLS
  • We do not store your brokerage password
  • We cannot withdraw funds from your brokerage account
  • Regular security audits and monitoring

4. Data Sharing

We do NOT sell your personal information. We may share data with:

  • Alpaca: To execute trades on your behalf
  • Stripe: To process payments
  • Clerk: For authentication services
  • Law enforcement: When legally required

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Opt out of marketing communications

6. Data Retention

We retain your data for as long as your account is active. After account deletion:

  • Account data is deleted within 30 days
  • Anonymized analytics may be retained
  • Legal/compliance records may be retained as required by law

7. Cookies

We use essential cookies for:

  • Authentication and session management
  • Security and fraud prevention
  • Remembering your preferences

8. Children's Privacy

The Service is not intended for users under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy. We will notify you of significant changes via email or in-app notification.

10. Contact Us

For privacy-related questions: privacy@marketflows.io

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